To build a more sustainable supply chain, SP SAMHWA has established a formal Sustainable Supply Chain Management Policy. This policy outlines the principles and practices necessary to ensure responsible and resilient supply chain operations. We are committed to establishing and maintaining a virtuous cycle of ESG-focused management in partnership with our suppliers.

SP SAMHWA has developed a Supplier Code of Conduct based on international standards, including the Responsible Business Alliance (RBA) guidelines. This Code, available for public access on our website and procurement portal, sets clear expectations for responsible business practices in labor and human rights, health and safety, environment, ethics, and management systems. We also require suppliers to sign an Ethical Commitment Agreement, pledging to uphold the values in our Supplier Code of Conduct. To ensure compliance, we conduct ESG assessments across our supply chain.

SP SAMHWA conducts regular ESG assessments of its supply chain to promote mutual growth with our partners. These assessments cover key areas such as labor and human rights, health and safety, environment, ethics, and management systems. Through this process, we identify potential ESG risks within the supply chain and work together with suppliers to improve their ESG practices.

To ensure open communication and easy access for all stakeholders, SP SAMHWA provides a grievance reporting channel on our website. Anyone can submit a report, regardless of topic, whether related to unfair practices, human rights violations, or unethical behavior. All submissions are thoroughly investigated by the responsible department, and appropriate measures are taken. We strictly protect the identity of the whistleblower and enforce a zero-tolerance policy against retaliation or any form of disadvantage resulting from a report.